Two Simple Pointers for Customer Service to Remember

Whether you're a very small business or an established, large corporation, here are two simple pointers on¬†#customerservice¬†we think are important for everyone to remember. First is a quote to tack up on your wall that we absolutely LOVE. It's from the Chief Talent Officer for Netflix, Patty McCord. "Over the years, we learned that if … Continue reading Two Simple Pointers for Customer Service to Remember

Instagram Business Tips: Using Quick Replies as Authentic Alternative to Messenger Bots

Have you ever noticed those IG accounts that have tens of thousands of followers out of nowhere and clearly are using messenger bots, have bought followers (or paid for follower services) and just seem to have massively explosive inorganic growth? We don't do that here. Not inorganic growth anyways. Here at ADS, we believe in … Continue reading Instagram Business Tips: Using Quick Replies as Authentic Alternative to Messenger Bots